About Matrix

Quality products. Quality services.

We want to build on the Matrix Brand through customer satisfaction. Every customer’s experience at Matrix is important to our growth. We want our customers to view Matrix as a simple, and secure place to conduct business, with Matrix offering helpful and courteous professional expertise.

Through 20 years of experience in providing professional video and audio solutions, we monitor the reliability of the products and brands we represent very closely by measuring their return rates. If we come across any product or brand that has an above average return rate, we discontinue that product or brand from our product line up.

Matrix Professional Video and its management have adopted, and fully support, a formal and continuing program of review, evaluation and modification of our operations, at all levels, so that the Company’s ability to provide the highest quality products and related services, as required by our customers, may be verified and improved.

Matrix Video/Matrix Pro Shop is a division of Genesis Integration Inc.

About Genesis Integration Inc.

Genesis Integration is one of Canada’s leading full service low-voltage systems integration companies. We offer a diverse mix of products and services under one roof - setting the standard for innovative integrated systems solutions. Genesis provides a complete range of design/build, consulting, and installation services including: performance-related sound reinforcement, broadcast video production, video projection, telephone and voice mail, videoconferencing, data networks, nurse call, security, CCTV, card access, paging, systems-control software design, and fully integrated multimedia network solutions.

Since our inception in 1990, the company has grown from a staff of two to a team of over 90 in our Edmonton, Calgary, Vancouver, and Ottawa offices. Recognizing the value and importance of integrated systems in today’s world, Genesis Integration has taken a leadership role in the design and installation of integrated solutions for new and existing facilities. Through the implementation of sophisticated communication technology and operational solutions, we have been able to enhance the productivity of our local and national clients. Genesis has successfully provided integrated systems solutions for theatres, churches, sports and community centres, schools and institutions, the hotel and hospitality industry, industrial clients, post production facilities, television and radio studios, the military, the healthcare industry, and municipal, provincial and federal governments.

Our corporate philosophy is quite simple - total customer satisfaction. We achieve this through teamwork and integrity. Teamwork allows us to improve our services, change with the times, and strengthen ongoing partnerships with our clients. Integrity lets us embrace, without compromise, the highest personal and professional business principles.